Microsoft announced Monday that its Dynamics CRM Online software is now available in 40 markets around the world, bringing it in closer competition with Salesforce.com and Oracle’s CRM on Demand.
In hopes of poaching customers from both companies, Microsoft is offering a number of financial incentives to switchers. New customers that sign contracts by June 30 can receive promotional pricing of US$34 per user per month for the first year.
That compares to $65 and $125 per user per month for Salesforce.com’s Professional and Enterprise editions, respectively. Oracle CRM on Demand pricing starts at $75 per user per month.
Microsoft is also offering new customers “in most markets” up to $200 per user until June 30 to offset the cost of migrating to CRM Online. Free trials will be available.
CRM Online is based on the on-premises Dynamics CRM 2011, which has been in beta for some time and will be available on Feb. 28.